TECH SUPPORT FROM STAPLES

MBUG May General Meeting
WEDNESDAY, May 10, 2017 – 7:00 to 9:00 pm
Hilltop Park Center
871 Jessie Street, Monterey
FREE to MBUG Members and the General Public

For our May general meeting, we welcome a team led by Carlos Lopez, sales manager, along with Mark Rebolledo, tech supervisor, from Staples in Seaside as our presenters. They will be reviewing the range of issues presented to the technical services desk at Staples, like recent virus attacks, typical scams, and spam. They will show us how to close the browser when the screen freezes and tells you “YOU ARE INFECTED WITH THE ZEUS VIRUS. Do not attempt to reboot your machine. Call xxx-xxx-xxxx immediately.”

Carlos and Mark will showcase the new, exciting products like Liquid-Armour and Whoosh! sanitizer that can be used on your phone or laptop (even the touch screen!). They may even be able to demonstrate the revolutionary range expander called Orbi.

The Staples spent ink cartridge recycling program has helped to fund our educational programs for many years (see item on page 11). We now include Staples on our page of MBUG Supporters (see page 9) and welcome the new store general manager, Jimmy Torres. For more information or follow-up, Carlos, Mark, and Jimmy can be reached at 831-393-2102, or email jimmy.torres@staples.com.

UPDATE FROM THE FIELD

MBUG June General Meeting
WEDNESDAY June 11, 2014 – 7:00 to 9:00 pm
Hilltop Park Center
871 Jessie Street, Monterey
FREE to MBUG Members and the General Public

For the June general meeting, Mike Wecker, owner of Carmel Computers, returns to give his popular review of computer issues that he frequently sees in his business. He will discuss Windows updates and backups, problems users currently have with software, and provide guidance for solutions.

Mike has more than seventeen years of experience in the computer field. He has been operating Carmel Computers in Carmel Valley since April 1999, providing software and hardware sales and repairs and training. Prior to that, he worked with Linda Sandidge at Central Coast Computers in Carmel from 1997-1999, doing sales and tech work, and before that, he was the purchasing manager at PC People from 1994- 1997. Always a person with many community activities, he is also the regular Drummer for Paper Wing Theatre.

Mike was born at Ft. Stewart, Georgia, relocated to Pacific Grove at the age of three weeks, and spent the first thirty years of his life in Pacific Grove, Monterey, and Marina. In 1999, he moved to Cachagua in upper Carmel Valley, where he and his wife, Sabine, enjoy family life with their five-year-old daughter, Maia.

Mike always welcomes audience questions on everyday computer problems, so come prepared! If you want to present questions in advance to be answered at the meeting, contact Mike at mwecker@carmelcomputers.com.

MICROSOFT WINDOWS 7 AND INTERNET EXPLORER 11 TIPS AND TRICKS

MBUG May General Meeting
WEDNESDAY May 14, 2014 – 7:00 to 9:00 pm
Hilltop Park Center
871 Jessie Street, Monterey
FREE to MBUG Members and the General Public

Windows 7 will still be supported by Microsoft until January 14, 2020. But Windows XP is going away since there is no more security update support from Microsoft.

Most people who have Windows 7 installed on their computers like it. That can’t be said about the current operating system from Microsoft, Windows 8, which most people do not like. For this reason, Windows 8 will be soon replaced by the next Windows version, which will be called Windows 9, by early next year (if not sooner).

Today you can still buy a new computer either locally or from Dell and HP with Windows 7 installed on it. Some people who bought Windows 8 computers have since happily “downgraded” to Windows 7. Again, it will be around until at least 2020.

Since Windows 7 is now still considered the reigning “nice guy” to have on your PC, Jim Anway (an MBUG workshop leader, computer consultant, and retired computer expert with a 31-year career with IBM) will be presenting some helpful Tips and Tricks for the Microsoft Windows 7 operating system that will make Windows 7 safer and more fun to use.

He will also be including some Internet Explorer 11 tips and tricks.

So here’s another chance to find out more about some aspects of working with Windows 7, to ask specific questions, discuss pertinent issues, and a chance to get some useful advice.

(Oh, by the way, most of these Tips and Tricks will still work with your Windows 8 computers.)