TECH SUPPORT FROM STAPLES

MBUG May General Meeting
WEDNESDAY, May 10, 2017 – 7:00 to 9:00 pm
Hilltop Park Center
871 Jessie Street, Monterey
FREE to MBUG Members and the General Public

For our May general meeting, we welcome a team led by Carlos Lopez, sales manager, along with Mark Rebolledo, tech supervisor, from Staples in Seaside as our presenters. They will be reviewing the range of issues presented to the technical services desk at Staples, like recent virus attacks, typical scams, and spam. They will show us how to close the browser when the screen freezes and tells you “YOU ARE INFECTED WITH THE ZEUS VIRUS. Do not attempt to reboot your machine. Call xxx-xxx-xxxx immediately.”

Carlos and Mark will showcase the new, exciting products like Liquid-Armour and Whoosh! sanitizer that can be used on your phone or laptop (even the touch screen!). They may even be able to demonstrate the revolutionary range expander called Orbi.

The Staples spent ink cartridge recycling program has helped to fund our educational programs for many years (see item on page 11). We now include Staples on our page of MBUG Supporters (see page 9) and welcome the new store general manager, Jimmy Torres. For more information or follow-up, Carlos, Mark, and Jimmy can be reached at 831-393-2102, or email jimmy.torres@staples.com.

UPDATE FROM THE FIELD

MBUG June General Meeting
WEDNESDAY June 11, 2014 – 7:00 to 9:00 pm
Hilltop Park Center
871 Jessie Street, Monterey
FREE to MBUG Members and the General Public

For the June general meeting, Mike Wecker, owner of Carmel Computers, returns to give his popular review of computer issues that he frequently sees in his business. He will discuss Windows updates and backups, problems users currently have with software, and provide guidance for solutions.

Mike has more than seventeen years of experience in the computer field. He has been operating Carmel Computers in Carmel Valley since April 1999, providing software and hardware sales and repairs and training. Prior to that, he worked with Linda Sandidge at Central Coast Computers in Carmel from 1997-1999, doing sales and tech work, and before that, he was the purchasing manager at PC People from 1994- 1997. Always a person with many community activities, he is also the regular Drummer for Paper Wing Theatre.

Mike was born at Ft. Stewart, Georgia, relocated to Pacific Grove at the age of three weeks, and spent the first thirty years of his life in Pacific Grove, Monterey, and Marina. In 1999, he moved to Cachagua in upper Carmel Valley, where he and his wife, Sabine, enjoy family life with their five-year-old daughter, Maia.

Mike always welcomes audience questions on everyday computer problems, so come prepared! If you want to present questions in advance to be answered at the meeting, contact Mike at mwecker@carmelcomputers.com.

MICROSOFT WINDOWS 7 AND INTERNET EXPLORER 11 TIPS AND TRICKS

MBUG May General Meeting
WEDNESDAY May 14, 2014 – 7:00 to 9:00 pm
Hilltop Park Center
871 Jessie Street, Monterey
FREE to MBUG Members and the General Public

Windows 7 will still be supported by Microsoft until January 14, 2020. But Windows XP is going away since there is no more security update support from Microsoft.

Most people who have Windows 7 installed on their computers like it. That can’t be said about the current operating system from Microsoft, Windows 8, which most people do not like. For this reason, Windows 8 will be soon replaced by the next Windows version, which will be called Windows 9, by early next year (if not sooner).

Today you can still buy a new computer either locally or from Dell and HP with Windows 7 installed on it. Some people who bought Windows 8 computers have since happily “downgraded” to Windows 7. Again, it will be around until at least 2020.

Since Windows 7 is now still considered the reigning “nice guy” to have on your PC, Jim Anway (an MBUG workshop leader, computer consultant, and retired computer expert with a 31-year career with IBM) will be presenting some helpful Tips and Tricks for the Microsoft Windows 7 operating system that will make Windows 7 safer and more fun to use.

He will also be including some Internet Explorer 11 tips and tricks.

So here’s another chance to find out more about some aspects of working with Windows 7, to ask specific questions, discuss pertinent issues, and a chance to get some useful advice.

(Oh, by the way, most of these Tips and Tricks will still work with your Windows 8 computers.)

MORE WINDOWS 8.1: UNDERSTANDING AND UNLEASHING THE NEW FEATURES

MBUG February General Meeting
WEDNESDAY February 12, 2014 – 7:00 to 9:00 pm
Hilltop Park Center
871 Jessie Street, Monterey
FREE to MBUG Members and the General Public

We welcome back Microsoft representative Michael Hanes as our speaker at the February 12 General Meeting. Unlike our January speaker, who loaded the free program called Classic Start in order to make Windows 8.1 look as much like Windows 7 as possible, Michael will make the case for using Windows 8.1 as it comes from Microsoft, that is, working with the new features in 8.1 to achieve parity with the familiar Windows 7.

Sure, he works for Microsoft, who pays him to be loyal, but he makes the case quite convincingly about the advantages the new functionality has to offer. He will explain why everyone should upgrade to Windows 8.1. Expect him to answer questions about the “charms” that appear on the right when you hover the cursor at upper right. Ask him why getting a Microsoft Account is a good idea. And get him to explain why the START button is gone and will not be back.

Michael will be joined by Justin Palmer, tech supervisor in the Easy Tech Support department at Staples. Demo equipment running Windows 8 and 8.1 will include a Surface Tablet as well as MBUG’s Toshiba running 8.1 and Classic Start.

Michael Hanes has worked for six start-ups, as well as Apple, Hewlett- Packard, and now Microsoft for the last four years. Since the introduction of Macintosh in 1984, he has been instrumental in launching “way of life technologies” like Desktop Publishing, Digital Photography and Printing, and Brand/Marketing/Talent Solutions. His main passion is to “inform, persuade and delight”—empowering individuals to see the possibilities that technology can offer. Having survived 30 years in this business, he’s come to agree with Heraclitus, that “the only thing that is constant is change!” Michael’s hope is that embracing the new Windows is not that difficult, once you understand what is possible.

For more information and to submit questions in advance, contact Justin at justinpalmer1991@gmail.com.

WINDOWS 8.1: THE LATEST AND GREATEST?

MBUG January General Meeting
WEDNESDAY January 8, 2014
7:00 to 9:00 pm
Hilltop Park Center
871 Jessie Street, Monterey
FREE to MBUG Members and the General Public

The new year brings us a new perspective on Microsoft’s newest operating system, Windows 8.1, officially released October 18, 2013. At the January general meeting, Star Reierson of Computer Power will take us through the basics of Windows 8.1 with its “charms” and point-to-the-corner shortcuts and touch screen orientation.

Using MBUG’s latest hardware purchase, a Toshiba laptop, Star will use a mouse to navigate through the Metro screen and show us how to customize the icons so that we can see what we want, where we want it. Through exploring the PC SETTINGS screens, Star will show us how to change the Microsoft account sign-in, which requires a minimum 8-character, upper and lower case mixture of numbers and letters, to a 4-digit PIN. Much more manageable! Learn how to TOTALLY turn-off the machine instead of letting it go into a deep, DEEP hibernation, which is what happens when you tell it to “shut down.”

Star will also demonstrate how to do away with the Metro screen and touch screen altogether and boot into a Windows 7 look-alike screen. Using Classic Start, which is a FREE program, you will get the advantage of the more secure Windows 8.1 with the more familiar Windows 7 menu- driven windows. Find out how to go back and forth between the Metro apps screen and the Window 7 look-alike screen. Learn how to boot into the Classic Start—Windows 7—look-alike screen without having to pass through the Metro screen first. Think that you’ll just go to the Control Panel or the PC Settings panel to accomplish this streamlining? Think again!

This is a meeting that will smooth your transition from Windows 7 to Windows 8.1. Don’t miss the chance to get your questions answered! Questions in advance, please contact star@computerpowerstar.com.